If you’re looking to return or exchange your order, we’re here to help! You can return your product for a store credit, different product or a refund to the original payment method.
If you are not happy with a product you received please contact us right away via phone or email. We will not accept complaints after 10 days from the date of delivery.
If you did not receive products(s) you ordered please contact us within 20 days from the day of purchase so that we can track the shipment and resolve the issue. We will not be responsible for the order after this time.
All orders that are marked as delivered with the shipment courier are considered delivered.
Electronics and general products that are fully functional can only be returned unopened in their original packaging. Please contacts us within 10 days from the day of delivery and we will issue a refund or a replacement. Restocking fee is 15% for all products. Defective products will be fully refunded or replaced with no cost to the customer. Please contact us within 10 days from the day of delivery if you received a defective product.
Apparel items can only be returned if defective. We do not accept returns, refunds or replacements due to user error such as, but not limited to, incorrect selection of sizes, designs and colors. If you see a defect please contact us right away.
Products that are personally customized, such as websites and business cards can not be returned and are non refundable.
- You are responsible for the return shipping fee.
- As soon as we receive the item(s) you’ll receive your refund, store credit or a new item where applicable.
- If you elect to exchange, you’re responsible for shipping fees.
- If your item(s) happened to be lost or damaged, please contact us immediately.
- Discounted items are final and cannot be returned or exchanged.
- Processing fee is not refundable.
- Customized products, such as Websites and Business cards that are made specifically per customer request are not refundable.
If you have more questions about the returns process and policy, please contact us.